You have successfully made a payment and received a notification of successful transactions in the payment window, email, or SMS.
There might be an issue with the item delivery from the system. But, don't worry, we have your transaction history and we will try to resolve and report it to the game/application party to check the status of the transaction and get this resolved for you.
You already completed the payment, but in the payment window, email or SMS from Coda shows that your transaction has been failed.
In this case, there might be an issue with the payment channel's connection to Coda. We will work with the operator to investigate and resolve the problem by adding your game credits manually or making a refund.
Please provide us with the data below so that we can do a thorough checking and resolve the issue faster:
Date and time of the transaction:
Phone number or Email:
Success/Failed notifications you have received from Coda:
Payment receipt screenshot (If amount deducted):
Please send the data through this form and we deeply apologize for the inconvenience.